Privacy Policy

Welcome to Ambition Guru, an online education marketplace to learn anything from experts. Ambition Guru website and service including (without limitation) www.ambition.guru (the “Site”) and mobile applications and other interactive properties through which the service is delivered (collectively, the “Services”) are owned, operated and distributed by Ambition Guru (referred to in this Privacy Policy as “Ambition Guru” or “we” and through similar words such as “us,” “our,” etc.). By accessing any part of the Services, you’re agreeing to the terms and conditions described below (this “Privacy Policy”). Ambition Guru values your privacy and wants you to know how we gather, communicate, disclose, and use your personal information. This Privacy Policy explains our data collection procedures as well as your rights to access, correct, or restrict our use of your data.   Information that We Collect   Information that you provide to us When you use our Services, we may gather information from you, such as when you (1) create an account; (2) subscribe to our service or (3) fill out surveys. Your name, email address, phone number, mailing address, and other contact or identifying information that you choose to submit are personal information that you may provide. We store, process, and maintain files and content that you just create and/or upload using our Services, as well as other data relevant to your account to provide Services to you.   How We Use the Information We Collect   We use information about you to Provide, maintain, and improve the Services; Research and develop new services; Help protect the safety of Ambition Guru and our users, which includes blocking suspected spammers, and enforcing the Ambition Guru User Agreement; Inform technical notices, updates, security alerts, invoices, and other support and administrative messages to you ; Provide customer service; Communicate with you about services, offers, promotions, and events, and supply other news and data we expect are interest to you; Monitor and analyze trends, usage, and activities about our Services; Provide and optimize content and features that match user profiles or interests to personalize the Services.   We may share your personal information, but we will never "sell" it.  However, in the following instances, we may disclose your personal information to third parties: We may share information about you along with your consent or at your direction. Vendors, consultants, and other service providers who need access to execute work for us may be given information. Personal data will be used with appropriate confidentiality and security safeguards in place. Cases such as (i) payment processors that handle our transactions, and (ii) cloud providers who host our data and our services. We may provide information in response to a request for information if we believe disclosure is necessary or authorized by any relevant law, regulation, legal process, or governmental request, such as meeting national security or law enforcement obligations. We will try to give you advance notice before sharing your information in response to such a request, to the extent that the law allows it. In an emergency. If we feel it is necessary to avoid imminent and serious bodily harm to a person, we may share information. With our affiliates. We may share information between and among Ambition Guru, and any of our parents, affiliates, subsidiaries, and other companies under common control and ownership. To enforce our policies and rights. We may share information if we believe your actions are inconsistent with our User Agreement, rules, or other Ambition Guru policies, or to protect the rights, property, and safety of ourselves and others.   Retention of Personal Data We retain your personal data only as long as necessary to fulfil the purposes for which it was collected and processed. The duration of retention depends on these purposes, our legal obligations, and the need to establish, exercise, or defend our legal rights. If a user deletes their account, all associated data will be deleted securely.   Confidentiality and Security of Personal Data We implement industry-standard physical, technical, and administrative measures to safeguard your Personal Data, ensuring its confidentiality and security. Personal Data will not be shared with third parties, except as outlined in this Privacy Notice or in specific situations where disclosure is necessary, such as to address physical threats to you or others, as permitted by law. However, as the Internet is not entirely secure, we cannot guarantee absolute security. There is a potential risk of unauthorized access to our systems or interception of your data during transmission. You are responsible for keeping your login information secure. Please be aware that email communications are generally not encrypted and should not be regarded as secure.   Your Rights Regarding Personal Data You have specific rights concerning your Personal Data, including the ability to access it, verify its accuracy, and ensure it is up-to-date. You can choose whether to receive communications from us, update your account details, or delete your account through our Services. For additional requests related to your data rights, you are welcome to contact us directly. If a student believes we have unintentionally collected their personal data, they can reach out to request its removal. We strive to respond promptly to all requests and aim to respond within the timeframe required by applicable law. However, please note that when deleting Personal Data, some residual information may remain in our databases, access logs, or other records, which could include fragments of your Personal Data. Additionally, certain data may be exempt from deletion requests in specific situations, such as when we are required to retain it to comply with legal obligations. When submitting a request via email, we may ask for additional information to verify your identity and ensure your request is handled securely.   Accessing, Updating, and Deleting Your Personal Data You can manage your personal data collected and maintained by Ambition Guru in the following ways:   Updating Your Personal Data Log in to your account at any time to directly update the information you have provided.   Terminating Your Account If you are a student, follow these steps to delete your account: Visit our website: www.ambition.guru. Scroll to the footer section of the website. Click on the "Account Delete" option and follow the instructions provided.   If you encounter any issues while trying to terminate your account, please reach out to our Support Team for assistance.   Accessing, Correcting, or Deleting Personal Data To request access to, correction of, or deletion of your data, send an email to [email protected]. Allow up to 30 days for us to respond. For security purposes, we may require that requests be submitted using the email address associated with your account. Additionally, we may need to verify your identity before processing your request. Please note that certain data may be retained if we have a lawful basis for doing so. This includes situations such as mandatory record-keeping requirements or completing pending transactions.   Changes to Our Privacy Policy This Privacy Policy may be updated to reflect changes in our data practices. Use of information we collect now could be subject to the Privacy Policy in effect at the time such information is used. We suggest you review this page for the latest information about our privacy practices on a regular basis. Foreground Services and Real-Time Communication To ensure high-quality performance during live meetings, video calls, and screen-sharing sessions, our app may temporarily use certain system capabilities provided by your device. These capabilities allow us to: Maintain continuous audio communication even if the app is running in the background Enable screen sharing so you can present your device’s screen during a session Play and share audio content seamlessly during meetings Support Bluetooth devices, such as wireless headphones or speakers, for better sound quality Ensure stable voice transmission similar to a phone call, particularly when using external audio accessories These features are only active when required—for example, when you're in a live session or sharing your screen—and are essential for delivering a smooth and uninterrupted communication experience. We respect your privacy and want to assure you that no audio, video, or screen content is recorded, stored, or transmitted without your explicit permission. All usage of these system services is limited to the functional needs of the app during real-time collaboration and communication. Use of Third-Party Services for Video and Audio Communication To provide live video conferencing, audio communication, and screen sharing features, our app integrates third-party services. Specifically, we use Zoom to enable real-time meetings within the app. When you join a meeting or use features powered by Zoom: Some data (such as your display name, device audio/video, and screen content if shared) may be processed by Zoom. These features are enabled only when you actively start or join a session. Please note that Zoom may collect and process data in accordance with its own privacy practices, which are independent of ours. We recommend reviewing their policy to understand how your information is handled by their service. You can read Zoom’s Privacy Policy here: https://explore.zoom.us/en/privacy/   Contact Information for Complaints or Concerns   What We Sync Phone Numbers: For SMS notifications on promotions and events.   How to Connect With People? By syncing your contacts with our secure servers, you can easily find and connect with Ambition Guru gurus who are available to assist you. This will enable seamless communication, making it convenient for you to seek guidance and get answers to your queries.   Your Privacy Matters in Connecting People We want to assure you that your contact information is treated with the utmost respect and privacy. We strictly adhere to our Privacy Policy, ensuring that your data is secure and used only for connecting you with your chosen gurus.   Benefits of Connecting People Direct messaging with gurus for personalized guidance. Quick problem-solving and learning support. Build a mentor-student relationship for continuous improvement.   Ready to Connect with People? By clicking "OK" you're opening the door to a world of knowledge and support. Don't worry, you're in control, and you can manage your connections at any time.   Your Control Opt-In: We sync with your explicit consent. Opt-Out: You can change preferences anytime. Data Accuracy: Keep your details updated for relevant promotions.   Security Measures We prioritize your privacy with encryption and best practices.   Your Acceptance of These Terms By using the Ambition Guru Services, you agree to the Privacy Policy. You shouldn't use the Ambition Guru Services if you don't agree with this Privacy Policy or any other agreement that governs your use of our platform services. Please read this Privacy Policy carefully before accessing our Platform and using Ambition Guru. If you have any questions, please contact us at: [email protected].